Frequently Asked Questions
Please reach us at info@courierall.co.za if you cannot find an answer to your question and we will gladly assist you.
Delivery times vary depending on the destination and shipping method chosen. Please contact us for more information.
Different people may handle your goods 2 to 4 time from pick up to delivery. This is why it’s essential to package your goods securely for transit. Opt for a sturdy box or container and package the contents carefully. For more packaging requirements, tips and suggestions please see the ‘packaging do’s and don’t’ section on our website also read our terms and conditions for more detailed requirements.
DISCLAIMER:
PLEASE NOTE: YOU ARE RESPONSIBLE FOR THE PACKAGING OF YOUR GOODS. PLEASE ENSURE YOUR PARCEL IS ADEQUATELY PACKAGED ACCORDING TO OUR GUIDE FOR HANDLING AND ANY NECESSARY CARGO TRANSFERS (AIR AND LINE HAUL). UNFORTUNATELY, THE COURIER GUY CANNOT BE HELD RESPONSIBLE FOR ANY DAMAGES BROUGHT ABOUT AS A RESULT OF INSUFFICIENT PACKAGING.
Please refer to our track your parcel tab.